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Promero has launched the Hosted Hybrid hosting solution for call centers that are already using or plan to introduce Oracle's Contact Center Anywhere Call Center Software and Predictive Dialer (www.oraclecontactcenteranywhere.com ). A company official terms it the âpremium VOIP call center software solutionâ.
Promeroâs solution differentiates itself from pure hosted solutions by offering the advantages of a lease-purchase besides qualified & experienced management services. It is ideal for growing call centers with 100-plus seats. In fact, Promero offers lease for the application for 36-60 months with a $1 buy out option as well for credit worthy businesses.
The key advantage of Promeroâs hosted hybrid model are its low initial costs, fixed monthly costs coupled with top-notch software and outsourced software management.
Promeroâs solution differentiates itself from pure hosted solutions by offering the advantages of a lease-purchase besides qualified & experienced management services. It is ideal for growing call centers with 100-plus seats. In fact, Promero offers lease for the application for 36-60 months with a $1 buy out option as well for credit worthy businesses.
The key advantage of Promeroâs hosted hybrid model are its low initial costs, fixed monthly costs coupled with top-notch software and outsourced software management.
TouchStar has introduced the TouchStar Virtual Call Center (VCC) system, a VoIP-enabled phone system that can serve multiple offices anywhere in the world.
Businesses can benefit from the complete range of advanced call center software functionality, such as automated outbound dialing for sales productivity, advanced ACD and IVR, recording, monitoring, real time call activity analysis, scripting and regulatory compliance management that VCC features.
Since there is support for work-from-home employees, TouchStar VCC is considered an environment-friendly / green technology.
Pricing for VCC will depend on the size of the company and the support it requires.
Businesses can benefit from the complete range of advanced call center software functionality, such as automated outbound dialing for sales productivity, advanced ACD and IVR, recording, monitoring, real time call activity analysis, scripting and regulatory compliance management that VCC features.
Since there is support for work-from-home employees, TouchStar VCC is considered an environment-friendly / green technology.
Pricing for VCC will depend on the size of the company and the support it requires.