Market research from Inclarity estimates that companies in the UK could be losing even upto £14,000 due to disruptions in the phone systems that may be caused by various factors. The findings are based on a survey of 2500 people by YouGov. In fact, according to an executive at the market research firm, the above-mentioned financial impact could be an underestimation.

One of the key reasons for this is the lack of preparedness among companies to unforeseen circumstances, particularly natural disasters. If companies were to replace a traditional Private Branch Exchange (PBX) telephone system with a modern VoIP phone system, business could carry on as usual by diverting all calls off-site in case of such an eventuality. Companies also have the option to keep their existing PBX and connect a hosted VoIP solution. As a result, business calls can be  diverted to home phones, mobiles or other offices – giving the company the ability to continue functioning from a different location.