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The Duplo DP-C115 desktop duplicator, which can run at 130 ppm, is ideally suited for organizations looking for a cost-effective alternative without compromising on quality of output.

Boasting of a resolution of 300 x 300 dpi, the DP-C115 is a very good all-round duplicator suitable for both text heavy work and image printing. It can be used to produce newsletters, corporate stationery, direct mail flyers and instruction sheets.

One of the features of the new duplicator model is its automatic document feeder that allows multiple originals to be fed without operator attendance. The ADF has a capacity of 500 sheets. Moreover, the duplicator comes with a unique Automatic Master Ejection System that can easily remove masters in a clean and easy fashion.

The DP-C115 prints multiple colors by simply changing the ink color via the cylinder unit exchange. Unlimited custom colors are also available. The machine’s LCD panel allows for easy customization of settings. By allowing easy printing through the computer interface, a job can be transmitted without having to leave one’s desk and thus boosting productivity.
Junction Networks, a leader in IP voice telecom services for small businesses (SMB), has unveiled the onSIP, a hosted IP PBX service that stands out for its pricing structure among others.

The key feature with the Junction Networks package is that customers are charged only for calling minutes that go off the company’s network and that too at low, voice-over-IP rates.

Users can call non-IP, regular phones and achieve significant cost savings compared to switched network carriers. Advanced calling features, including dial-by-name directory, voicemail, auto attendant, hunt/ring groups and call routing, are also offered on an à la carte basis.

Moreover, being a hosted service, onSIP eliminates the hefty capital expenditure of in-house PBX hardware, and the opex of support, maintenance and change requests. All the phones of a customer are grouped as extensions of one calling group.

Remote workers can also their IP phones and features over broadband Internet connections. onSIP phone system customers are free to add seldom-used extensions, like conference room and lobby phones, without raising their costs. They can also add and drop extensions for temporary employees and consultants easily and economically, whether on-site or telecommuting. onSIP also removes the need to change employee contact information for every temporary or permanent relocation; the phone number travels with the phone or PC softphone.
OnviSource has introduced OnviCenter 6, a next-generation contact center software solution that offers several affordable, fully integrated workforce optimization (WFO) tools, contact center business applications and agent desktop automation. Moreover, the software supports distribution and management of calls and customer transactions among distributed call centers, remote agents and virtual enterprise environments.

Four key characteristics mark the OnviCenter6 call centre software. First, it offers fully integrated WFO software tools, including call recording and quality monitoring, workforce management, coaching, performance management, and voice-data analytics. Due to their seamless integration, not only do these tools reduce labour costs but also improve productivity significantly.

A unified, automated agent desktop that simplifies integrating WFO tools as well as automating agent transactions and workflow contributes to boosting productivity. Further, the software optimizes the workforce with “virtualization” tools that allow call centers to build an “anywhere anytime” call center, as they support automatic call distribution and management of geographically-dispersed call centers and remote agents with load sharing, overflow, redundancy, disaster recovery, skill sets and other business arrangements. Moreover, the software comes with several pre-packaged business applications such as teleservices, medical and emergency services, telemarketing and order-claim processing, thus enhancing the value of the software to call centre managers.
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Stamps to cost more, rate hike less for those using franking machines

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