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Steljes, the sole distributor for SMART interactive whiteboards in Ireland, claims that SMART boards have captured almost 40% of the interactive whiteboards market in Ireland to make it the market leader in the country.
According to the company, the Irish interactive whiteboard market is witnessing huge demand as technology increasingly becomes an important part of the classroom. SMART Boards serve to provide students with the cutting edge technology and the interactive learning experience that they have come to expect in classrooms.
As part of its efforts to propagate the use of SMART interactive whiteboards, SMART has a provision for Education Development Consultants (EDCs) who are not only experts in SMART technology solutions but also qualified teachers with a strong understanding of student needs.
These whiteboards now have global user base of over 18 million students.
In association with the software trade body BASDA, Sift Media, the parent of the HR-focused website, HRZone.co.uk, is conducting an online survey for the Software Satisfaction Awards 2008. The survey is open to users of software applications in several areas including accounting & finance, HR, training and CRM.
ASR, which is now part of the COA solutions group, had been the winner in the 2008 awards in the integrated HR category, while NorthgateArinso came out tops in the enterprise HR systems category.
UK Software users can vote here and help other software buyers know about the best products available in the market today.
ASR, which is now part of the COA solutions group, had been the winner in the 2008 awards in the integrated HR category, while NorthgateArinso came out tops in the enterprise HR systems category.
UK Software users can vote here and help other software buyers know about the best products available in the market today.
Storacall has launched PERSPECTIVE, a software product aimed at helping trainers and supervisors to improve call handling and customer service through live support, monitoring and real-time coaching of agents.
The launch of this call centre software is timely considering the growing need to cut costs, which had resulted in lower levels of customer service. The new software will help call centre managers by providing them with improved control of staff, reduced complexity and faster response and resolution of escalating sessions, which should lead to more successful call outcomes.
The software includes features such as broadcasting of training material, the ability to conduct live group training from the agents desktop and real-time supervisor monitoring and support as well as whisper coaching and remote control of agent desktops.
The launch of this call centre software is timely considering the growing need to cut costs, which had resulted in lower levels of customer service. The new software will help call centre managers by providing them with improved control of staff, reduced complexity and faster response and resolution of escalating sessions, which should lead to more successful call outcomes.
The software includes features such as broadcasting of training material, the ability to conduct live group training from the agents desktop and real-time supervisor monitoring and support as well as whisper coaching and remote control of agent desktops.