Contemporary Web Plus Inc. has rounded off its low-cost suite of call center software products with the introduction of its MessageRover phone message database and notification system.

MessageRover distinguishes call center offerings from standard phone message systems by allowing call center clients the ability to retrieve their messages anytime, anywhere via the Internet. Clients can be automatically and immediately notified that messages have been taken by both email and text message. In addition, MessageRover automatically creates a permanent and reportable database that can be accessed via client log in.

MessageRover complements two other web-based systems from Contemporary Web Plus, Appointment-Plus and Virtual Assistant Manager, to provide call centers with an integral software solution that allows clients to receive instant notifications as call center agents take messages, schedule appointments and work on client tasks. Clients can also log in to their accounts at any time for real time updates.

Since the three products are web-based, Contemporary Web Plus says call centers can take advantage of all of these features without the addition of any hardware. Aside from speedy and easy implementation, the systems are easy on the budget and there is no large, up-front outlay of money since each is billed on a per-client basis.