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The newly introduced 2008 Enterprise Call Center System from TouchStar features a new load balancing and multi-threaded software architecture, expanded network and signaling compatibility, new redundant hardware architecture, as well as support for NMS Communications Open Access carrier class media processing platform.
TouchStar can now support thousands of call center agents situated worldwide on a variety of networks. The company is guaranteeing that the new call center system can cut costs for clients. To demonstrate that is no hollow claim the company has given away one call center system away for free.
The combination of the new call centre software and NMS carrier class hardware provides high reliability and scalability. The systems can meet the connectivity, flexibility, and performance requirements of new applications such as VoIP gateways and IP media servers.
TouchStar can now support thousands of call center agents situated worldwide on a variety of networks. The company is guaranteeing that the new call center system can cut costs for clients. To demonstrate that is no hollow claim the company has given away one call center system away for free.
The combination of the new call centre software and NMS carrier class hardware provides high reliability and scalability. The systems can meet the connectivity, flexibility, and performance requirements of new applications such as VoIP gateways and IP media servers.
